dojo
Zendesk Cheatsheet
ShortcutFoo uses a Spaced Repetition System that adapts to your training.
scf keyboard

Tickets

^⌥C
Set Comment As Public Reply
^⌥X
Set Comment As Internal Note
^⌥M
Open Macro Box
^⌥O
Save/Update as Open
^⌥P
Save/Update as Pending
^⌥S
Save/Update as Solved
^⌥DOWN
Move to Next Ticket
^⌥D
Save/Update as On-Hold
scf keyboard

General Navigation

^⌥H
Home
^⌥V
Views
^⌥T
Current Ticket
^⌥R
Current Requester
^⌥F
Search
^⌥N
New Ticket
^⌥W
Close Current Tab
scf keyboard

Lists Navigation (views, results, etc)

UP
Move Up
DOWN
Move Down
LEFT
Move Level (Left)
RIGHT
Move Level (Right)
Drill Into an Item
SPACE
Select Current Item
X
Toggle Preview
achievement-star