System Wide
^⇧[
Switch Main Tab To Left
^⇧]
Switch Main Tab To Right
^⇧Z
Go to Quick Search
^⌥⇧R
Toggle routing on/off
ESC
Close any open dialog
Case Filter
J
Select the next case
K
Select the previous case
Open current case for editing
⇧↵
Open selected cases for editing
Case Filter II
SPACE
Select current case for bulk managing
^⇧A
Select all
^⇧N
Select none
^⇧M
Toggle minimize/maximize case filter
Case I
^U
Update Case/Send
^⇧U
Update Case/Send & Close
^R
Update Case/Send & Resolve
^⌥C
Toggle the 'close tab' option
^⌥N
Add Note
Case II
⌥⇧W
Close Tab (without saving)
^⌥R
Go to the Reply Box
^⌥L
Go to the Label Box
^⌥M
Go to the Macro Box
Case III
^⌥K
Go to the KB Quickcode Box
^⇧K
Open the KB Browser
^⌥I
Open the IURL Menu
^⇧M
Toggle minimize/maximize twitter search
